Closer to every customer.

A multi-hub warehouse network distributes inventory across multiple regional fulfillment centers, with each order shipping from the warehouse closest to the customer. Jetpack's warehouse network spans 60+ warehouses globally: 45+ across the US, 7 in Canada, 4 in the UK, 3 in the EU, 3 in Australia. MultiHub IQ uses machine learning to distribute your inventory based on where your customers actually order from, so each shipment travels the shortest possible distance. The result: up to 3X faster transit, up to 85% fewer shipments beyond zone 4, and up to 30% lower overall fulfillment costs vs. single-warehouse setups.

3PL pricing usually has four parts: storage, billed by the space you use; receiving, billed for the time it takes to check your inventory in; pick-and-pack, billed per order and per item; and shipping, billed by weight, size, and zone. What you pay depends on the provider and your volume. Jetpack's pricing strips out the fees most 3PLs pile on: no per-order processing fee, no charge for standard packaging like boxes and poly mailers, and no charge for your first pick. Then three levers pull the rate down: the combined volume of 5,000+ brands on our network, Carrier IQ routing every order to the lowest-cost carrier, and MultiHub IQ placing inventory closer to your buyers, which cuts zone-4+ shipments by up to 85% and overall costs by up to 30%.

A 4PL coordinates multiple logistics providers on your behalf, adding a management layer between you and the people handling your products. Jetpack is a single 3PL: one relationship, one platform, direct access to the floor teams at all 60+ of our warehouses. We layer proprietary tech on top (ML inventory distribution, multi-carrier optimization, a dedicated team on Slack) without inserting distance.

Amazon FBA functions as a 3PL (it stores inventory and fulfills orders) but operates under Amazon's rules, branding constraints, and fee structure, meaning you lose control over packaging, inserts, and the unboxing experience. Many brands use FBA for Marketplace orders while partnering with a dedicated 3PL like Jetpack for their Shopify and direct-to-consumer channels, keeping brand control where it matters.

Not by itself. A carrier, whether UPS, FedEx, or DHL, moves parcels from point to point. A 3PL stores your inventory, picks and packs your orders, and manages shipping across many carriers on your behalf. Some carrier parents do run true 3PL divisions, DHL Supply Chain for example, but the courier you hand a box to is not one. A 4PL sits a layer higher still: it orchestrates multiple 3PLs and carriers without ever touching the freight.

Jetpack's network spans 60+ warehouses across five regions: 45+ across the United States (anchored in California, Texas, Illinois, Pennsylvania, New Jersey, Georgia, Nevada, and Arizona), 7 in Canada (including Toronto and Vancouver), 4 in the United Kingdom, 3 across the European Union, and 3 in Australia. Inventory placement across these locations is handled automatically by MultiHub IQ based on your order history.

Every order is evaluated in real time by Carrier IQ against the warehouses currently holding the SKUs in stock. The engine picks the warehouse closest to the destination that can hit the customer's promise window for the lowest carrier rate, then routes the package. No manual rate shopping, no zone math, no warehouse-by-warehouse SLA juggling on your end.

MultiHub IQ is optional. Many brands ship from a single Jetpack fulfillment center with great results. During onboarding, we work with you to select the warehouse that best matches your customer footprint, drawing on data across our 60+ locations. For brands with high SKU counts or limited inventory production runs, a single-hub setup often outperforms thinly distributed stock. Carrier IQ keeps shipping rates low either way. The real strength of our network is the optionality: the right placement for your business is always available.

Yes. MultiHub IQ analyzes your full order history and distributes your inventory across our 60+ warehouses based on where your customers actually order from. You don't choose warehouses manually. The system recalibrates as your demand shifts, so stock follows your customers automatically. The result: each shipment travels the shortest distance possible, cutting transit time by up to 3X and zone-4+ shipments by up to 85%. Of course, if you want to get in the weeds, you can always manage warehouses and inventory yourself, too.

Yes. You can manually rebalance inventory between hubs at any time, and you can add new hubs whenever your demand changes. Because we run daily line-haul between every hub nationwide, transportation costs stay far lower than what you'd pay to move freight yourself. The network is built for flexibility, not for locking your inventory in place.

Yes. Every facility in our network is held to the same strict SOPs and SLAs. Same 99.95% pick-and-pack accuracy, same 2PM same-day cutoff, same MultiHub IQ routing logic. Whichever warehouse fulfills your order, the standards hold. No flagship warehouses, no neglected satellites.

Yes. Several warehouses in our network are GMP-compliant, and we specialize in fulfilling FDA-regulated products including supplements, consumer health-tech, and med-tech. Our team has deep operational experience with lot tracking, expiration management, recall readiness, and regulatory documentation. Brands in regulated categories ship from our specialized hubs without compliance gaps.

Yes. Beyond our US footprint, Jetpack's network spans warehouses in Canada (7), the United Kingdom (4), the European Union (3), and Australia (3). For brands serving customers across borders, we can hold inventory locally in each region so international orders ship domestically rather than crossing an ocean per parcel. That collapses transit time, customs friction, and last-mile cost compared to shipping every international order from a single US warehouse. If your volume only supports inventory in one region, we still ship internationally from there at the combined-volume carrier rates a single brand couldn't negotiate alone.

Customer returns route to the warehouse closest to the returning customer, not back to the original fulfillment center. That keeps return-shipping costs and transit times short. From there, our integrated returns flow handles inspection, restocks sellable inventory, and routes damaged units to quarantine or disposal per your rules.

Shipping carriers use zones (not miles) to measure the distance a parcel travels to its destination. Domestic US shipments use 8 zones in total, with higher zones costing more. With a single fulfillment center, some orders ship from Zone 1 all the way to Zone 8, which significantly increases shipping costs. Using 3 hubs in our network reduces the number of packages traveling beyond Zone 4 by up to 85%, which is where shipping costs and transit times start climbing fast.

Zone skipping consolidates individual orders into a freight load trucked or flown to a regional carrier hub closer to the destination, where parcels split off for last-mile delivery. It bypasses the longest zones a parcel would otherwise traverse. Jetpack does this two ways. First, our multi-hub model holds inventory across 60+ regional warehouses, so parcels start near the customer in the first place. Second, Carrier IQ adds zone skipping as a real-time optimization, automatically routing packages via regional consolidation before last-mile handoff. Both keep costs down and transit times short.

A single-warehouse setup ships every order from one location, so customers far from that location pay for cross-country shipping in either time or money (or both). A multi-hub network like Jetpack's holds your inventory across many regional warehouses, so each order ships from the warehouse closest to the customer. Brands switching from single-warehouse to our multi-hub model see up to 30% lower overall fulfillment costs, mostly from cutting zone-4+ shipments by 85%.