Subscription boxes have a deadline.
Your 3PL should hit it every time.
A dedicated team in your Slack.Get replies in a matter of seconds.
Every renewal out on time.Same-day by 2PM, 99.8% on time.
One all-in rate per order.No fuel surcharge, audited weekly.
“They feel like a direct extension of our small team.”
“They feel like a direct extension of our small team.”
Matt, Nora, and team are true pros, and a rare breed. They know logistics, and are willing to tackle even the hairiest of startup challenges with poise. They feel like a direct extension of our small team, and their flexibility and partnership have been invaluable as we've scaled.
What changes when every cycle ships on time.
Late boxes are why subscribers cancel.
Built for brands shipping 1,000+ boxes a month.
Answers in real time, in your Slack.
From a team that treats your brand as their own, often solving problems before you see them.
Every renewal, out on the cycle date.
Orders in by 2PM ship the same day, and 99.8% ship on time at every cutoff. Send your inventory in ahead of the ship date and there are no late months.
A renewal is just an order.
Recurring orders sync from Recharge, Skio, Ordergroove, WooCommerce Subscriptions, or Amazon Subscribe & Save as standard orders, with the same standards and turnaround as everything else you sell.
The right box to the right subscriber.
Each tier and variant is its own SKU and every pick is scan-verified at 99.95%, so the deluxe box never ships as the starter.
Your unboxing, exactly as designed.
Your branded boxes and mailers, custom dunnage, gift notes, and full-color inserts printed on demand, set once as packing preferences and the same on box one and box twelve.
Closer to the subscriber, for less.
Rates pooled across 5,000+ brands and 60+ fulfillment centers, Carrier IQ shopping every order, and MultiHub IQ placing stock near your subscribers: as low as 1-3 days nationwide.
Great partnerships are built on shared values, and your team lives them every day. You treat our customers as your own, deliver exceptional service, and genuinely care about every outcome. That commitment is what makes you more than a vendor, it makes you a trusted partner.
Trust a warehouse floor that already ships
thousands of subscription orders a day.
- A renewal is just an order.Synced from your subscription app, same cutoff, same day.
- The right box, every cycle.Each tier its own SKU, scan-verified at 99.95%.
- Your packaging on every box.Branded boxes, inserts, and gift notes as packing preferences.
- Closer to the subscriber.Stock near buyers with MultiHub IQ: 1-3 days nationwide.
- Monthly Box · StandardBOX-STDShips as one SKUBranded box + insert
- Monthly Box · DeluxeBOX-DLXOwn SKU · scan-verifiedGift note
- Refill · 10 packRF-10Renewal = standard orderShips same day
- Starter BundleBND-STARTBundle · picked together3 stocked SKUs
One of the biggest things for us is honestly how proactive you are with trying to lower costs. We had struggled for years with our other provider with trying to get better rates and they just never budged, but you are out there working to improve on that. It's a breath of fresh air to feel so supported!
Throw it in Slack. We’re on it.
A release day that lands on a Monday, a component that arrived late, a subscriber who moved: subscriptions don’t wait three days for a ticket reply. Jetpack Care is a dedicated team in your Slack, live, with tech that flags every open item before you ask.
- Real-time Slack support.A dedicated channel with a team that knows your brand. The whole company can jump in, executives included.
- Everything surfaces in Jetpack Pro.Every open item appears the moment it changes, so you always know where things stand.
- Proactive, not reactive.We go looking for problems before they find you, and usually fix them before you hear about it.
Working with Jetpack doesn't feel like working with a vendor. They genuinely care about our business, proactively solve problems, and provide lightning-fast response times.
Enterprise carrier rates, without enterprise volume.
We pool the volume of 5,000+ brands to get rates you couldn’t get alone. On a box that ships every month, that gap compounds.
Then Carrier IQ shops every order across the network in real time, 35% below single-carrier pricing.
- One all-in rate per order.Pick, pack, ship, and standard packaging in one number, first pick included.
- No fuel surcharge.The line most 3PLs add to every order is not on yours.
- Weekly bill audits.Warehouse and carrier errors caught for you, and credited back.
- Receiving fees waived through October 31, 2026.Up to $1,200 on your first inventory transfer.
Switching is easier than you’d think.
Our team builds the transition plan around your next cycle, so the switch never costs you a box day.
Quote and plan
An all-in rate card and a transition plan built around your cycle and catalog, so you know your cost per box and your go-live date before you commit.
Guided transfer
Subscription app connected, packing preferences set, inventory and custom packaging received ahead of your next cycle on a phased or parallel plan, so your current 3PL keeps shipping until you cut over.
First cycle ships
Monitored closely, with same-day fulfillment from day one.
Working with Jetpack has been a game changer. Onboarding was super smooth and the ongoing support has meant I can focus on what is driving our business. I only wish I had made the leap sooner.
Frequently asked.
3PL pricing usually has four parts: storage, billed by the space you use; receiving, billed for the time it takes to check your inventory in; pick-and-pack, billed per order and per item; and shipping, billed by weight, size, and zone. What you pay depends on the provider and your volume. Jetpack's pricing strips out the fees most 3PLs pile on: no per-order processing fee, no charge for standard packaging like boxes and poly mailers, and no charge for your first pick. Then three levers pull the rate down: the combined volume of 5,000+ brands on our network, Carrier IQ routing every order to the lowest-cost carrier, and MultiHub IQ placing inventory closer to your buyers, which cuts zone-4+ shipments by up to 85% and overall costs by up to 30%.
Jetpack is generally built for brands shipping 1,000+ orders per month across all channels combined. That said, we love hearing from newer brands building something exciting. If you're early-stage and we believe in what you're building, we'll talk through what it would take to invest and grow together. Reach out for a conversation. Otherwise, crowdfunding fulfillment and startup fulfillment are good stepping stones until the volume catches up.
Jetpack partners with ecommerce brands shipping 1,000+ orders per month, large enough to benefit from multi-hub distribution, still at the growth stage where hands-on support matters most. Onboarding takes 1-2 weeks with about 4-6 hours of your time: a dedicated team connects your sales channels, configures your SKU catalog, sets shipping preferences, and positions inventory via MultiHub IQ from your historical order data. We teach you the tools, not just deliver outcomes. Switching from another 3PL? For a limited time, we're waiving receiving fees on your initial inventory transfer, and we run a structured migration: as fast as one week for D2C, four to six weeks for B2B with EDI and retail compliance cutovers. No long-term contracts.
Five steps, and none of them is special to subscriptions, which is the point. Your inventory arrives ahead of the ship date. Renewals sync from your subscription app as standard orders. Each order is picked and packed like any other, in your own branded packaging with your inserts. It ships with the best carrier for that parcel, and tracking flows back to your store. Because a renewal is just an order, it gets the same cutoff, the same accuracy, and the same on-time rate as everything else you sell.
Recharge, Skio, and Ordergroove connect natively, WooCommerce Subscriptions is fully supported with each renewal arriving as its own order, and Amazon Subscribe & Save deliveries arrive as separate orders too. Subscription orders sync like standard orders and ship on their recurring schedule. See the full integrations list.
Yes, as long as the inventory is on the shelf before the renewals arrive. Send it in with lead time ahead of your ship date; receiving turnaround times are published in our terms. From there, an order placed by 2PM ships the same day, and 99.8% of orders ship on time at every cutoff. With MultiHub IQ placing stock near your subscribers, delivery runs as low as one to three days nationwide. Tell your team in Slack when a cycle is coming and the stock is staged for it.
Each tier and variant is its own SKU, and every pick is scanned against the order at 99.95% accuracy, so a deluxe box can't ship as a starter box and an add-on never goes missing. Your dashboard shows the count of every SKU on the shelf, so you know before the renewal date whether the deluxe tier is covered.
No. A box that needs assembly should arrive already assembled, from you or your supplier, and it then ships as one SKU. A box made of products you stock can run as a bundle, with its SKUs picked together for each order. That keeps every renewal a normal pick and pack, which is what keeps it on time. If you have a one-off build that needs warehouse assembly ahead of a cycle, tell us and we'll scope it with you.
If each box is a combination of products you stock, it runs as a bundle: the subscriber's picks map to SKUs that are picked together, and the bundle's availability always follows the lowest component count. If each box is hand-curated and finished differently for every subscriber, with ribbon and a handwritten note, that work belongs in-house; a warehouse adds cost to it without adding speed.
Five things. Your own branded packaging and inserts honored on every box. Fulfillment centers near your subscribers, so the box arrives in days and the shipping doesn't eat the margin. Your subscription app connected, so renewals arrive as orders without anyone re-keying them. Inventory you can see, so you know before the ship date whether the cycle is covered. And pricing you can read. Jetpack's pricing shows the structure.
Yes. The transition plan is built around your ship date: your subscription app connected, packing preferences set, and inventory and custom packaging received on a phased or parallel plan, so your current 3PL keeps shipping the current cycle while the next one is staged with us. Most moves land in two to six weeks and your go-live date is set before you commit. See how switching works.
Let’s talk.
Tell us what’s in the box and how many ship a month. We’ll come back with an all-in rate and a plan.



