Closer to every customer, by design.

A multi-hub warehouse network distributes inventory across multiple regional fulfillment centers, with each order shipping from the warehouse closest to the customer. Jetpack's warehouse network spans 60+ warehouses globally: 45+ across the US, 7 in Canada, 4 in the UK, 3 in the EU, 3 in Australia. MultiHub IQ uses machine learning to distribute your inventory based on where your customers actually order from, so each shipment travels the shortest possible distance. The result: up to 3X faster transit, up to 85% fewer shipments beyond zone 4, and up to 30% lower overall fulfillment costs vs. single-warehouse setups.

The numbers count how many parties stand between your product and your customer. 1PL is doing everything yourself: your warehouse, your van. 2PL adds a carrier that moves your goods, like UPS or FedEx. 3PL means outsourcing storage, picking, packing, and shipping to a partner like Jetpack that runs the warehouses for you. 4PL adds a management layer that coordinates multiple 3PLs and carriers on your behalf without owning the operations. 5PL manages entire supply networks, usually for enterprises. Most growing ecommerce brands are best served by a single good 3PL: one accountable partner, no management layers stacked on top.

Either works. Some brands start in one warehouse and add hubs as their order distribution shows demand in other regions. Others start in two or three hubs from day one because their volume already justifies the freight economics. Same software, same carriers, same support team, whether you're in one warehouse or eight. On a quote call we'll look at your customer geography and order volume and recommend the right starting footprint.

60+ fulfillment centers across the US, Canada, EU, UK, and Australia, with line-haul connecting the regional hubs in each. If you're shipping across borders (US to UK, US to AU, EU to US), Global Fulfillment handles the customs, duties, and brokerage, so your customers see one clean delivery experience.

All major US and international carriers: USPS, UPS, FedEx, DHL, as well as regional partners like GOFO, BetterTrucks, Amazon, UniUni, and many more. Jetpack negotiates rates across all of them, then auto-routes each order to whichever carrier has the best cost-and-transit combo for that specific shipment. You get one low consolidated rate. You never have to pick a carrier per order.

Jetpack is generally built for brands shipping 1,000+ orders per month across all channels combined. That said, we love hearing from newer brands building something exciting. If you're early-stage and we believe in what you're building, we'll talk through what it would take to invest and grow together. Reach out for a conversation. Otherwise, crowdfunding fulfillment and startup fulfillment are good stepping stones until the volume catches up.

Jetpack partners with ecommerce brands shipping 1,000+ orders per month, large enough to benefit from multi-hub distribution, still at the growth stage where hands-on support matters most. Onboarding takes 1-2 weeks with about 4-6 hours of your time: a dedicated team connects your sales channels, configures your SKU catalog, sets shipping preferences, and positions inventory via MultiHub IQ from your historical order data. We teach you the tools, not just deliver outcomes. Switching from another 3PL? For a limited time, we're waiving receiving fees on your initial inventory transfer, and we run a structured migration: as fast as one week for D2C, four to six weeks for B2B with EDI and retail compliance cutovers. No long-term contracts; your inventory is yours to move whenever.

A distribution structure built like a bicycle wheel. A central regional hub receives inventory from suppliers, runs quality checks, and consolidates volume. From there, inventory flows out to spokes, the fulfillment centers near major metros that hold stock and handle picking, packing, and shipping. The result: fewer shipping paths, lower transportation costs, faster customer deliveries, and inventory positioned where customers actually buy.

Hubs are regional receiving facilities. They take inbound inventory from your suppliers, run QC and 3D scanning, and stage volume for distribution. Spokes are the fulfillment centers in major metros where inventory lives and orders ship from. One hub serves multiple spokes inside its region. Hubs do the receiving, spokes do the shipping.

With one warehouse, every order ships from one location. A customer in California buying from a New Jersey warehouse pays zone-8 rates and waits 5+ days. Hub-and-spoke positions inventory across regional hubs, so the same order ships from a spoke near the customer. Lower zones, faster transit, fewer carrier touches, and the freight ops between regions are handled by the network instead of by your team.

It pays off when your customers span multiple regions and your zone-4+ shipping costs are compounding every month. Most brands start in one warehouse, then add a hub when their order distribution shows demand concentrated in regions far from their starting location. The break-even depends on your customer geography, average order weight, and current shipping spend. We'll model it on a quote call.

Infrastructure is the catch-all for the physical engine behind Jetpack’s logistics network: hubs, spokes, line-haul trucks, and sort centers all working as one. Centralized hubs specialize in inbound work: receiving from suppliers, QC, 3D scanning, and consolidating volume. Spoke fulfillment centers specialize in outbound: focused picking, packing, and shipping at fast pace. Continental line-haul connects the network, moving freight between regions at fleet rates. Each facility does one job well, instead of every warehouse trying to do every job at half-pace.

Line-haul is Jetpack’s middle-mile truck network. Every cross-country package rides line-haul between Jetpack hubs by default, then a last-mile carrier picks up at the regional hub closest to your customer. The carrier bills you for a regional shipment, not a coast-to-coast haul. Lower zones, faster transit, fewer hands on the package, day one. There’s nothing to opt into. It’s how the network moves freight.

Automated facilities running two flows. Inbound: your inventory from manufacturers gets QC’d, 3D-scanned, and verified before it ever hits a sellable shelf. Outbound: orders from multiple spokes get sorted by carrier, delivery speed, and destination zone for daily carrier pickups. The volume consolidation buys you carrier rates a single warehouse can’t earn on its own.

MultiHub IQ is the software brain that decides where your inventory should sit across the warehouse network. Think of it as the algorithm placing chess pieces on the board. The infrastructure is the board itself: hubs, spokes, line-haul trucks, and sort centers. The two work together. MultiHub IQ does the placement logic; the infrastructure is what gets placed and how it moves.

Multi-node fulfillment is the same concept as distributed fulfillment or hub-and-spoke fulfillment: a model where a brand's inventory is split across multiple warehouses ("nodes") so orders can ship from the node nearest to each customer. The term "multi-node" is more common in enterprise supply-chain contexts; ecommerce brands more often hear "distributed fulfillment" or "multi-warehouse fulfillment." Whatever the term, the operational model is the same: stock placed across regions, orders routed to the closest node, lower shipping zones and faster transit on every shipment. Jetpack runs this across a 60+ warehouse network.

Line-haul is the long-distance transportation of freight between two points in a supply chain, typically between fulfillment centers, sort hubs, or distribution centers (as opposed to last-mile, which is the final leg from a regional hub to the customer's door). In a distributed fulfillment network, line-haul handles the movement of replenishment inventory between regional warehouses, often using consolidated freight to keep per-unit costs near zero. Jetpack runs continental line-haul between its hubs, which is how a brand can ship to one Hero Hub and have stock automatically routed to regional warehouses without paying parcel-rate freight on every leg.

A distribution center (DC) moves inventory in bulk: pallets and cases in, pallets and cases out to stores or other warehouses. A fulfillment center (FC) picks individual customer orders and ships parcels the same day. Jetpack’s network runs both jobs in separate layers: FCs near your customers do the picking, regional sort and receiving hubs take inbound freight and carrier handoffs, and the line-haul middle mile ties them together.