Everywhere yourcustomers are.
- Network60+ warehouses across the globe, in every major market
- DistributionMultiHub IQ places inventory where your customers buy
- OutcomeUp to 3× faster delivery, up to 30% lower shipping cost
Fulfillment that ships same-day.
Tech that plans, predicts, and prevents.
Care that treats your brand as their own.
You honestly blow the other logistics partners out of the water. One of the biggest things for us is how proactive you are with trying to lower costs. It’s a breath of fresh air to feel so supported!

Ecommerce fulfillment is the operational layer between an online order and a happy customer. Receiving inventory, storing it, picking each order, packing the box, shipping the parcel. A third-party logistics provider (3PL) like Jetpack runs all of it, so the brand doesn’t operate warehouses or hire a fulfillment team.
The typical inflection point is 1,000 orders a month, when in-house operations stop saving money and start consuming it. Warehouse rent, fulfillment labor, packaging materials, and warehouse management software all scale faster than a 3PL per-order rate once volume crosses that line.
Jetpack is the rare 3PL that pairs the scale of a major network with the care of a boutique partner. 60+ warehouses. Predictive logistics technology. A dedicated team available in Slack, never a ticket queue.
Orders placed by 2PM ship the same day they come in.
Order accuracy. Industry-leading precision.
Optional 2-day delivery to 96% of the continental US.
Orders ship on time. Every cutoff, every day.
Up to 30% lower shipping costs
Spreading stock across the country used to mean freight quotes and booked trucks. MultiHub IQ automates your inventory distribution on Jetpack’s continental line-haul network instead, cheaper than arranging freight yourself, and none of it lands on your desk.
Up to 30% lower shipping costs
Spreading stock across the country used to mean freight quotes and booked trucks. MultiHub IQ automates your inventory distribution on Jetpack’s continental line-haul network instead, cheaper than arranging freight yourself, and none of it lands on your desk.
35% savings vs. single-carrier rates
Every package goes out with the optimal carrier. Speed, cost, reliability, and dimensions evaluated in real time. No manual rate shopping, ever. You stop overpaying; your customers get faster, more reliable deliveries.
35% savings vs. single-carrier rates
Every package goes out with the optimal carrier. Speed, cost, reliability, and dimensions evaluated in real time. No manual rate shopping, ever. You stop overpaying; your customers get faster, more reliable deliveries.
Cut "where’s my order?" tickets to zero.
The moment a package stalls or a carrier slips, Delivery IQ puts it on watch, so your team can get ahead of customer complaints with proactive outreach, reshipments, even eligible carrier claims auto-filed. Customers stay happy, your reputation stays intact.
Cut "where’s my order?" tickets to zero.
The moment a package stalls or a carrier slips, Delivery IQ puts it on watch, so your team can get ahead of customer complaints with proactive outreach, reshipments, even eligible carrier claims auto-filed. Customers stay happy, your reputation stays intact.
55% of shoppers are more likely to come back when their order arrives in branded packaging. Jetpack treats your unboxing as the brand moment it is.
Custom-branded boxes and mailers. Our box-sizing algorithm matches every SKU to the right carton.
Printed on-demand on premium cardstock. Swap designs anytime, or target campaigns by purchase behavior.
Customers add a message at checkout. Standard logo notes or premium full-color handwritten-style cards.
Multi-SKU kits with stickers, labels, and barcodes applied at pack. Submit and track from your dashboard.
Most 3PLs make you fight for a straight answer. A dozen emails. A three-day wait. Jetpack Care replaces that with a dedicated team in your Slack, live, and tech that flags every open item before you ask.
Every brand we onboard came from somewhere else. The pattern is almost always the same.
Mystery processing charges on your invoice.
Transparent invoices, with only the rates you agreed to. Plus, we audit your bills weekly and reimburse wherever possible.
Lost a pallet, then asked you to prove it.
Rigorous warehouse investigations, mistakes always owned, with photo proof and a full paper trail.
Emails go unanswered, replies sound like bots.
Real-time responses on your dedicated Slack channel, by a team who treats your brand as their own.
Deprioritized your orders at peak.
Same SLA, same priority level. Doesn’t matter if you do 50,000 packages per month or 1,000. BFCM included.
Multi-year contract, with stiff exit fees.
All month-to-month. No long-term contracts, no exit fees. Your inventory is yours, always.
Working with Jetpack has been a game changer. Onboarding was super smooth and the ongoing support has meant I can focus on what is driving our business. I only wish I had made the leap sooner.
Jetpack connects natively with every major platform and marketplace. Plug in, sync orders, go live, the same day.
A multi-hub warehouse network distributes inventory across multiple regional fulfillment centers, with each order shipping from the warehouse closest to the customer. Jetpack's warehouse network spans 60+ warehouses globally: 45+ across the US, 7 in Canada, 4 in the UK, 3 in the EU, 3 in Australia. MultiHub IQ uses machine learning to distribute your inventory based on where your customers actually order from, so each shipment travels the shortest possible distance. The result: up to 3X faster transit, up to 85% fewer shipments beyond zone 4, and up to 30% lower overall fulfillment costs vs. single-warehouse setups.
The best 3PL for Shopify integrates natively with Shopify's order and inventory APIs, supports multi-location fulfillment for split-shipment logic, and syncs inventory in real time. For DTC brands, one oversell or mis-ship triggers a one-star review. Jetpack imports orders via webhooks, supports Shop Promise for delivery date accuracy, and works with Shopify POS for in-store routing. Orders auto-route through Carrier IQ and MultiHub IQ across 60+ locations at 99.95% accuracy.
3PL pricing usually has four parts: storage, billed by the space you use; receiving, billed for the time it takes to check your inventory in; pick-and-pack, billed per order and per item; and shipping, billed by weight, size, and zone. What you pay depends on the provider and your volume. Jetpack's pricing strips out the fees most 3PLs pile on: no per-order processing fee, no charge for standard packaging like boxes and poly mailers, and no charge for your first pick. Then three levers pull the rate down: the combined volume of 5,000+ brands on our network, Carrier IQ routing every order to the lowest-cost carrier, and MultiHub IQ placing inventory closer to your buyers, which cuts zone-4+ shipments by up to 85% and overall costs by up to 30%.
Jetpack partners with ecommerce brands shipping 1,000+ orders per month, large enough to benefit from multi-hub distribution, still at the growth stage where hands-on support matters most. Onboarding takes 1-2 weeks with about 4-6 hours of your time: a dedicated team connects your sales channels, configures your SKU catalog, sets shipping preferences, and positions inventory via MultiHub IQ from your historical order data. We teach you the tools, not just deliver outcomes. Switching from another 3PL? For a limited time, we're waiving receiving fees on your initial inventory transfer, and we run a structured migration: as fast as one week for D2C, four to six weeks for B2B with EDI and retail compliance cutovers. No long-term contracts; your inventory is yours to move whenever.
Jetpack is generally built for brands shipping 1,000+ orders per month across all channels combined. That said, we love hearing from newer brands building something exciting. If you're early-stage and we believe in what you're building, we'll talk through what it would take to invest and grow together. Reach out for a conversation. Otherwise, crowdfunding fulfillment and startup fulfillment are good stepping stones until the volume catches up.
Jetpack 3PL is one: brands send inventory to its 60+ warehouses, and Jetpack stores it, picks and packs each order, and ships it through its carrier partners while the brand keeps selling on its own channels. Anyone who does warehousing, fulfillment, and shipping on a brand’s behalf fits the definition, from a boutique single-warehouse shop to a global enterprise provider.
Founders keep repeating the same five: support that goes quiet for days, invoices carrying fees that were never quoted, orders deprioritized at peak, lost inventory with no accountability, and multi-year contracts that make leaving expensive. Jetpack was built against that list. A dedicated team on Slack in real time, one all-in quoted rate with weekly bill audits, the same SLA at peak, and month-to-month terms you can leave on thirty days’ notice.
Every order that hits our system before 2 PM local time at the warehouse ships the same day. With your inventory distributed across a few of our 60+ warehouses using MultiHub IQ, you can reach most of your customers in 1-3 days without having to resort to expedited or express shipping. You can also take advantage of our economical 2-day shipping option, reaching 96% of North America in 2 days or less.
Jetpack integrates natively with Shopify, WooCommerce, BigCommerce, Adobe Commerce, Wix, Squarespace, Square, Amazon, Walmart, eBay, TikTok Shop, Temu, SHEIN, and Macy's. Most integrations take only minutes to set up and sync orders, inventory, and tracking in real time. See the full list on our integrations page.
Yes, and much more. We support custom rules for any branded packaging you supply, print on-demand custom inserts, gift notes, and more. We also excel at full kitting and assembly: let our on-floor experts build stunning unboxing experiences that turn first orders into long-term relationships. Visit our kitting and assembly page for details.
Our returns management system processes returns quickly, inspects items per your rules, and restocks sellable inventory, all with real-time visibility in your dashboard. Many brands pair our returns flow with Loop or AfterShip for branded return portals. Learn more on our returns page.
Most 3PLs treat you like a ticket number. Jetpack gives you a dedicated Slack channel with a team that knows your brand. Add 99.95% order accuracy, same-day fulfillment, no long-term contracts, and AI-powered logistics technology (MultiHub IQ, Carrier IQ, Delivery IQ), and you get a fulfillment partner that actually feels like part of your team. Get a quote to see the difference.
A third-party logistics provider (3PL) is a company that handles warehousing, order fulfillment, and shipping on behalf of brands that don't want to run those operations themselves. A 3PL receives a brand's inventory, stores it in one or more fulfillment centers, picks and packs each order, and hands the parcel to a carrier. Brands typically work with a 3PL once they pass 1,000 orders a month, where outsourcing is cheaper than running warehouses, hiring fulfillment staff, and negotiating carrier contracts in-house.
A fulfillment center is the physical warehouse where orders are picked, packed, and shipped. A 3PL is the company that operates one or more fulfillment centers and provides the service layer on top: integrations with your ecommerce platform, carrier rate negotiation, returns processing, customer support, and the technology that ties it all together. Jetpack operates a network of 60+ fulfillment centers worldwide, so the answer to "which fulfillment center will my orders ship from?" depends on where your customers live.
The standard ecommerce fulfillment flow is: (1) receive inventory at a fulfillment center, (2) store it on shelves with each SKU tracked, (3) receive the order from your sales channel, (4) pick the items, (5) pack them into a box or mailer, (6) ship the parcel via the most efficient carrier, and (7) handle returns if the customer sends anything back. With Jetpack, all seven steps run automatically once your inventory is on shelf and your store is integrated.
Most brands hit the outsourcing decision around 1,000 orders per month, when the in-house cost of warehouse rent, fulfillment labor, packaging materials, and warehouse management software starts to exceed what a 3PL charges per order. Other common triggers: expanding into a new region, hitting a ceiling on shipping speeds without distributed inventory, or wanting to stop hand-packing every order so the founders can focus on product and marketing instead of operations.
Jetpack pairs big-3PL scale (60+ warehouses, all major carriers, enterprise SLAs) with what the majors rarely offer: predictive logistics technology that catches issues early, and a dedicated team in your Slack instead of ticketed support and long-term contract lock-in. Growing brands get the care of a boutique provider without giving up the scale and automation of the majors.
No long-term contracts. No chat bots. Just fast, accurate 3PL fulfillment with a team that has your back. Let’s craft a strategy that elevates your brand.