Most 3PLs go dark between ‘received’ and ‘shipped.’ Jetpack was built so you never wonder, with Jetpack Care, an empathy-led team that backs it all up live in Slack.
Working with Jetpack has been a game changer. Onboarding was super smooth and the ongoing support has meant I can focus on what is driving our business. I only wish I had made the leap sooner.
Every order, SKU, and return updates the moment it’s moving, from the warehouse floor to your dashboard. No nightly sync, no status email, no waiting on someone to go check. You open Jetpack and it’s already current.
You set the goals. MultiHub IQ, Carrier IQ, and Delivery IQ handle inventory placement, carrier selection, and in-transit monitoring. You manage it all without ever opening a spreadsheet.
Up to 3X faster transit times
Your inventory positions itself across our 60+ warehouses based on where your customers actually buy. You stop guessing where to stock what, and orders ship from the hub closest to each buyer.
Up to 3X faster transit times
Your inventory positions itself across our 60+ warehouses based on where your customers actually buy. You stop guessing where to stock what, and orders ship from the hub closest to each buyer.
35% savings vs. single-carrier rates
Rates are negotiated on the combined volume of 5,000+ brands, then Carrier IQ picks the optimal carrier per package in real time. No manual rate shopping, ever.
35% savings vs. single-carrier rates
Rates are negotiated on the combined volume of 5,000+ brands, then Carrier IQ picks the optimal carrier per package in real time. No manual rate shopping, ever.
Cut "where’s my order?" tickets to zero.
Delivery IQ scores every shipment’s odds of arriving and flags the ones genuinely at risk, so your team gets ahead with proactive outreach, reshipments, even auto-filed carrier claims.
Cut "where’s my order?" tickets to zero.
Delivery IQ scores every shipment’s odds of arriving and flags the ones genuinely at risk, so your team gets ahead with proactive outreach, reshipments, even auto-filed carrier claims.
Performance, costs, carriers, inventory health, fulfillment SLAs, and more: deep analytics, all in one place. Pull up any report, read it on the spot, then filter by date range and region to find what you need.
Jetpack syncs with the platforms and apps you already run, Shopify, Amazon, Klaviyo, NetSuite, and 50+ more, with two-way data flow. Need something custom? The open API exposes orders, inventory, products, receiving, returns, and tracking.
3PL services fall into four categories: transportation-based (carrier and freight), warehouse-based (storage and fulfillment), financial-based (freight auditing and cost optimization), and information-based (visibility technology). Most 3PLs specialize in one or two. Jetpack 3PL unifies all four: multi-carrier optimization, cost reduction from the combined volume of 5,000+ brands on our network, and integrated OMS/IMS/RMS/WMS connecting every warehouse, carrier, and channel in real time.
Three things set Jetpack apart: Jetpack Care, our IQ engine suite, and radical transparency. Jetpack Care: every brand gets a dedicated team on Slack that knows your products, workflows, and priorities, not a ticket queue, not a chatbot. Three proprietary IQ engines handle the rest: MultiHub IQ uses ML to position inventory across 60+ warehouses by customer geography; Carrier IQ optimizes carrier selection per package in real time; Delivery IQ monitors shipments in transit, flagging delays before your customer notices and auto-filing claims when eligible. All-in rate cards: no monthly, emergency, or processing fees. No long-term contracts: your inventory is yours to move whenever you want.
Jetpack natively integrates with 50+ ecommerce platforms and apps: storefronts like Shopify, BigCommerce, WooCommerce, Wix, and Squarespace; marketplaces including Amazon, Walmart, eBay, and TikTok Shop; plus Klaviyo, Gorgias, Loop Returns, NetSuite, ShipStation, AfterShip, and EDI via SPS Commerce. Our integrated OMS, IMS, RMS, and WMS sync inventory, orders, and returns in real time across every channel and warehouse. Carrier IQ auto-selects the best carrier and service level for each package across ground, 2-day, and overnight.
Jetpack is generally built for brands shipping 1,000+ orders per month across all channels combined. That said, we love hearing from newer brands building something exciting. If you're early-stage and we believe in what you're building, we'll talk through what it would take to invest and grow together. Reach out for a conversation. Otherwise, crowdfunding fulfillment and startup fulfillment are good stepping stones until the volume catches up.
The Jetpack Platform is the technology behind your fulfillment. It manages your orders, inventory, and returns in real time, then layers intelligence on top: MultiHub IQ places your stock, Carrier IQ picks the carrier, and Delivery IQ watches every shipment in flight. Jetpack Pro is where you see the cost, transit, and inventory numbers live, with native integrations and an open API if you want to connect or build on top.
They are the three IQ engines that run fulfillment for you. MultiHub IQ positions your inventory across 60+ warehouses so each SKU ships from the hub closest to the buyer. Carrier IQ picks the optimal carrier for every package based on destination, weight, dimensions, and transit windows. Delivery IQ watches every shipment in flight and flags a stuck package before your customer notices.
Jetpack Pro is your entire account in one place, live. The dashboard opens on the numbers that matter most: all-in cost per order, on-time ship rate, days of inventory left, and current versus ideal stock placement. From there the analytics go deep, report by report: delivery performance and transit by state, shipping cost and speed, carriers and zones, fulfillment SLAs, financials, and inventory health (snapshots, replenishment forecasts, velocity, and out-of-stock exceptions), each filterable by date range and region. Pro is also where the rest of your operation lives: every Jetpack Care issue tracked from open to resolved, every carrier claim submitted and managed through to credit, and all of your invoicing and billing, line by line.
Both. Jetpack integrates natively with the platforms and apps you already run (Shopify, Amazon, Klaviyo, NetSuite, and 50+ more) with two-way data flow. If you need something custom, the open API exposes orders, inventory, products, receiving, returns, and tracking, with a sandbox to test before your inventory ever arrives. See the full integrations catalog.
No. The platform runs in the background and your Jetpack team operates it for you. You log into Jetpack Pro when you want the numbers, and the IQ engines handle placement, carrier selection, and in-transit monitoring automatically. If you would rather build on top of it, the API and integrations are there. If you would rather not think about it, you do not have to.
Book a guided demo. We’ll walk you through Jetpack Pro and the IQ engines live, then have an open discussion about your operation, your brand’s unique needs, and how Jetpack would run your fulfillment better.
