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Carrier IQ

Ship every order for less.

Most brands pick a default carrier and eat the difference. Carrier IQ rate-shops every order in real time: destination, weight, dimensions, and transit window, scored across USPS, UPS, FedEx, DHL, and several key regional carriers. Brands on the network save 35% versus single-carrier rates.

Jetpack Pro Carriers + Zones report showing shipments, average cost per shipment, average last-mile transit days, and zone-level cost distribution

It’s also great that you’re continuously monitoring costs for us to make sure we’re getting the best rates wherever possible. Not only did you do that with suggesting we switch to a new warehouse, but you also do that with shipping rates in general. You’re always looking to grow your network of carriers so that you can bring your clients as low of costs as possible.

Jenn Grelik · Henson Shaving
Trusted by
Stoic BeautyClocks and ColoursHenson ShavingEli HealthVitalyArterra Pet ScienceF MillerMethyl LifeSidekick ToolParaphrase PerfumeAtlas Tools & Machinery
Every order, rate-shopped

Never overpay on another order.

One carrier can be good at one shipment type or destination zone, while not so great at another. Our carrier intelligence drives the best delivery experiences at the lowest rates on each individual order. It’s rate-shopping, but automated and taken to the next level.

Jetpack Pro shipments view cropped to status, customer, carrier, and charge: recent orders each shipped on a different best-fit carrier (Cirro, Amazon, Canada Post, UniUni) for $6 to $7
Ground, 2-day, and overnight

Offer faster shipping without the single-carrier markup.

Carrier IQ runs a separate engine for each service level. Each shops every carrier that can hit that speed and takes the best rate, so speed stops being the expensive choice.

Ground

The everyday workhorse. Economy orders rate-shop across national and regional carriers, and the best cost-and-transit combo for each shipment takes the label.

2-Day

Dedicated to the 2-day promise. The engine blends the carrier options that fit the window for each destination, then takes the best rate among them.

Overnight

For when tomorrow is the deal. Every overnight option gets compared on destination, weight, and rate, so urgency stops writing blank checks.

Network rates

Pay what the big shippers pay.

Jetpack pools every brand’s shipping volume into one carrier negotiation, so you ship at rates your size could never reach alone.

WHAT YOU’D PAY ALONE0 brands pooled0%LOWERvs. single-carrier rates

The savings compound with MultiHub IQ, which starts most parcels in low zones before Carrier IQ ever shops a rate.

Carrier rules and overrides

Hands off by default. Hands on whenever you want.

Most brands let Carrier IQ decide and bank the difference. But it is your shipping, and the controls are yours: keep it fully automatic, pin a single carrier, or write rules the engine follows.

Fully automatic

The default. Carrier IQ scores every option and takes the best one, order after order, with nothing to configure and nothing to maintain.

Pin a carrier

Prefer one carrier for everything? Choose any single carrier and every label routes there. Change your mind whenever you like.

Write the rules

Map specific carriers to specific regions, products, and more. Your rules stand, and everything they don’t cover stays automatic.

Carrier quality control

An underperforming carrier never reaches your customers.

Rate shopping only counts if the carrier delivers. So we watch every carrier’s reliability and delivery experience and act as your negotiator, quality-control manager, and carrier support, all in one.

Active carrier mix

Bars show on-time reliability. The dashed line is our minimum SLA.

  • USPSIn rotation
  • UPSIn rotation
  • FedExIn rotation
  • OnTracregionalIn rotation
  • GOFOregionalIn rotation
  • New carriercleared review Added
  • Regional carrierbelow SLA, West Paused

The mix is tuned region by region. A carrier earns its place every week, or it comes out.

The Basics

What is carrier rate shopping?

What it is

Carrier rate shopping means comparing every available carrier and service level for a shipment, then choosing the best option for that specific package: its destination, weight, dimensions, and the delivery window it has to hit. Done properly, it happens per order, at the moment the label is created, against live rates instead of last year’s rate card.

Why most brands skip it

Comparing carriers by hand across thousands of orders a month is impossible, so most operations pick a default carrier and accept whatever it charges. That habit overpays on every package another carrier would have moved cheaper or faster, and it concentrates risk: when your only carrier has a bad week, every one of your customers has a bad week.

How Jetpack does it

Carrier IQ is rate shopping built into the warehouse platform that already runs your fulfillment, not an app bolted on afterward. A transportation management system inside the Jetpack WMS reads real-time carrier rates and shops every order across USPS, UPS, FedEx, DHL, and several key regional carriers, selecting the most cost-effective option that fits the transit window. Brands save 35% versus single-carrier rates.

The other IQ engines

Lower rates before you ship. Fewer surprises after.

Carrier selection is the middle of the journey. MultiHub IQ decides where your inventory waits before the order even exists, and Delivery IQ watches every shipment after it leaves the dock.

MultiHub IQ

Up to 3X faster transit times

Inventory positions itself across our 60+ warehouses based on where your customers actually buy. Orders start closer to the buyer, in lower zones, which makes every rate Carrier IQ shops cheaper to begin with.

Delivery IQ

Cut “where’s my order?” tickets to zero.

Once the package leaves the dock, Delivery IQ stands on guard. Stalled shipments get flagged early, customers get proactive outreach, reshipments go out fast, and eligible carrier claims file themselves.

Keep exploring

The rest of the platform

Questions

Frequently asked.

All major US and international carriers: USPS, UPS, FedEx, DHL, as well as regional partners like GOFO, BetterTrucks, Amazon, UniUni, and many more. Jetpack negotiates rates across all of them, then auto-routes each order to whichever carrier has the best cost-and-transit combo for that specific shipment. You get one low consolidated rate. You never have to pick a carrier per order.

In real time, order by order. As each order ships, Carrier IQ reads live rates across the carrier network and scores every option on destination, weight, dimensions, and transit window. The winner takes the label. Nothing routes through a fixed default carrier unless you ask for one. The engine is part of the platform that runs your fulfillment, so it works automatically from day one.

Brands on the network save 35% versus single-carrier rates. The leverage comes from volume: Jetpack negotiates carrier rates against the combined shipments of 5,000+ brands, then passes those rates through. The savings compound with MultiHub IQ, which keeps inventory close to your buyers so most parcels ship through low zones. See pricing for how shipping lands on your rate card.

Yes. Carrier IQ chooses automatically by default, and most brands keep it that way for the savings. But you can override it at any point: pin every order to a single carrier of your choice, or write rules that map specific carriers to specific regions, products, and more. Your rules stand, everything else stays automatic, and you watch the results live in Jetpack Pro.

Yes. Carrier IQ runs three dedicated shipping engines: ground, 2-day, and overnight. Each engine combines the best carrier options for its service level, then selects per order based on destination, weight, and rate. That is how brands offer 2-day delivery without locking into one express carrier's rate card. Most Jetpack brands run all three engines for the savings they produce.

Delivery IQ takes over. It watches every shipment in flight, flags stalls early, and gets ahead of problems with proactive outreach, reshipments, and eligible carrier claims auto-filed. Every delivery also feeds the Carriers + Zones report in Jetpack Pro, where you see each carrier's cost, transit times, and zone mix side by side.

Ready?

See the platform in action.

Book a guided demo. We’ll walk you through Carrier IQ and the rest of the platform live, and answer anything about how it would ship your orders.