Considering Red Stag for fulfillment?
Meet Jetpack first.
I would tell anyone to switch in a heartbeat! Hands down, I honestly don't think that there's another company out there who could or is doing more than what you guys are doing in terms of support.
— means not published or not offered, per redstagfulfillment.com and its help center as of August 2026. Tap the ⓘ on any row for the detail.
The differences you’ll feel from day one.
Our team is full of people who wake up every morning excited to find new ways to say “yes” where other 3PLs instinctively say “no.”
2 US warehouses: Sweetwater, Tennessee and Salt Lake City, Utah.
60+ fulfillment centers across the US, Canada, UK, EU, and Australia.
Not published as an order-to-door range: Red Stag publishes 2-day ground transit reach to 96% of the US with inventory stocked in both of its hubs, plus same-day order handoff at your chosen cutoff.
From a single hub, 2-7 days nationwide from order to your customer’s door. As low as 1-3 days nationwide when using multiple facilities via MultiHub IQ distribution.
US facilities only; international orders ship from US stock via DHL, FedEx, UPS, and USPS.
Domestic fulfillment inside the US, Canada, UK, EU, and Australia, so overseas buyers get local delivery speeds.
Quoted per client; rates aren’t published.
One all-in rate per order: pick, pack, shipping, and standard packaging in one number, quoted for your business.
A support ticket portal, with a named client success manager reachable by email.
A dedicated Jetpack Care team in your Slack channel: the same people every time, answering in minutes.
Weekly shipping invoices plus a monthly statement; detailed cost breakdowns on request, at their Special Projects Rate.
Weekly invoice audits of the entire billing chain, from warehouse to carriers.
Four published guarantees: zero shrinkage, on-time shipping, order accuracy, and 2-business-day dock-to-stock receiving.
Accountability built into operations: mistakes owned and made right with photo proof, weekly bill audits, and eligible lost-in-transit claims filed and pursued to a credit automatically.
Shipping claims submitted through their support ticket system.
Proactive: Delivery IQ flags the problem first, we source the proof of non-delivery ourselves, and eligible claims are filed and pursued until the credit lands on your invoice.
RMAs managed in their client operations portal, with photo-documented inspections.
A built-in customer returns portal, free for every Jetpack brand, plus Loop and AfterShip integrations if you already use them.
A proprietary client dashboard with real-time inventory, order status, and shipment tracking.
All the OMS, WMS, and TMS you need in one simplified software suite, with 200+ integrations to expand it.
Red Stag details from redstagfulfillment.com (locations, technology, service guarantees, global fulfillment, retail fulfillment, pricing guide, selectivity essay, terms) and support.redstagfulfillment.com (support, billing, returns, international, on-time guarantees), verified 23 August 2026. Spot something out of date? Tell us and we’ll correct it.
“Jetpack was the perfect partner to demystify the process of logistics and brokerage.”
Ready to find out more? Let’s build a plan.
Two hubs is a philosophy.
Sixty is a network.
Red Stag runs exactly two warehouses, one in Tennessee and one in Utah, and makes a thoughtful case for it: fewer buildings, run superbly. Jetpack is built on the opposite bet: 60+ fulfillment centers across the US, Canada, UK, EU, and Australia, with MultiHub IQ deciding where your inventory lives.
One warehouse. Every order crosses the country, zone by zone.
Two big hubs, east and west: 2-day ground transit reach to 96% of the US, with stock in both.
MultiHub IQ spreads your stock across 60+ centers automatically: standard-rate delivery, as low as 1-2 days in close zones.
The two-hub model holds until your buyers stop being conveniently located: a surge in the Northeast, a wholesale order in London, a summer of Australian customers. Jetpack’s answer is already in place: inventory near your buyers on three continents, placed and rebalanced for you.
Guarantees fix mistakes.
Partners prevent them.
Red Stag stands behind its work with four published guarantees: zero shrinkage, on-time shipping, order accuracy, and two-day receiving. Jetpack’s answer isn’t a longer list. It’s a team in your Slack, working so a guarantee rarely has to kick in.
- You file a support ticket in their portal, routed by category.
- A named client success manager owns your account, reachable by email.
- The same named people in your channel, most replies in under a minute.
- Problems often flagged to you before you notice them.
- Real-time order status and shipment tracking in the dashboard.
- If a package is lost, you file a shipping claim through the ticket portal.
- An AI engine trained on your own delivered and lost orders flags at-risk shipments first.
- Eligible claims filed automatically, with the proof of non-delivery sourced for you.
- Four to five shipping invoices a month, plus a monthly statement.
- Detailed cost breakdowns on request, billed at their Special Projects Rate.
- Itemized invoices, with billing transparency built into Jetpack Pro.
- The whole billing chain audited weekly: errors flagged and reimbursed wherever possible.
Red Stag is a disciplined operator, and if your products are heavy, bulky, and headed only to American doorsteps, it was built for you. For a growing parcel brand with buyers everywhere, Jetpack covers what no guarantee can: a team that acts as an extension of yours, in your Slack, before anything needs making right.
Working with Jetpack doesn’t feel like working with a vendor. They genuinely care about our business, proactively solve problems, and provide lightning-fast response times.
You’ll never be ghosted by your 3PL again.
Brands that switch 3PLs almost never leave over rates. They leave over silence. Jetpack Care exists so you never feel it: a named team, in your Slack, that answers in minutes and owns the outcome.
- A dedicated Slack channelyour team, your thread, answers in minutes.
- Mistakes ownedinvestigations with photo proof and a full paper trail.
- Weekly bill auditserrors found and reimbursed wherever possible.
- Quarterly optimizationsproactive reviews that keep lowering cost per order.
Moving 3PLs is far easier than staying unhappy.
Our team builds the transition plan, the inventory math, and every logistics requirement, so the switch takes far less of your time than you’d expect.
Quote and plan
An all-in rate card and a transition plan built around your channels, so you know your cost per order before you commit.
Guided transfer
Channels connected, SKUs configured, inventory moved.
First orders ship
Monitored closely, with same-day fulfillment from day one.
“I only wish I had made the leap sooner.”
Your move to Jetpack, on us.
We’re waiving receiving fees on your first inventory transfer for every brand that onboards through October 2026.
Frequently asked.
Three things set Jetpack apart: Jetpack Care, our IQ engine suite, and radical transparency. Jetpack Care: every brand gets a dedicated team on Slack that knows your products, workflows, and priorities, not a ticket queue, not a chatbot. Three proprietary IQ engines handle the rest: MultiHub IQ uses ML to position inventory across 60+ warehouses by customer geography; Carrier IQ optimizes carrier selection per package in real time; Delivery IQ monitors shipments in transit, flagging delays before your customer notices and auto-filing claims when eligible. All-in rate cards: no monthly, emergency, or processing fees. No long-term contracts.
3PL pricing usually has four parts: storage, billed by the space you use; receiving, billed for the time it takes to check your inventory in; pick-and-pack, billed per order and per item; and shipping, billed by weight, size, and zone. What you pay depends on the provider and your volume. Jetpack's pricing strips out the fees most 3PLs pile on: no per-order processing fee, no charge for standard packaging like boxes and poly mailers, and no charge for your first pick. Then three levers pull the rate down: the combined volume of 5,000+ brands on our network, Carrier IQ routing every order to the lowest-cost carrier, and MultiHub IQ placing inventory closer to your buyers, which cuts zone-4+ shipments by up to 85% and overall costs by up to 30%.
Jetpack is generally built for brands shipping 1,000+ orders per month across all channels combined. That said, we love hearing from newer brands building something exciting. If you're early-stage and we believe in what you're building, we'll talk through what it would take to invest and grow together. Reach out for a conversation. Otherwise, crowdfunding fulfillment and startup fulfillment are good stepping stones until the volume catches up.
It depends on what you ship. Red Stag specializes in heavy, bulky, oversized products (20+ pounds is its stated sweet spot), fulfilled from two large US warehouses, and if that's your catalog it's a credible choice. Jetpack is built for growing parcel brands selling across channels: 60+ fulfillment centers across the US, Canada, UK, EU, and Australia, MultiHub IQ placing stock near your buyers, one all-in rate per order, and a dedicated Jetpack Care team in your Slack instead of a ticket portal.
Red Stag Fulfillment is a US 3PL founded in 2013, built around heavy and oversized ecommerce products. It operates two warehouses (Sweetwater, Tennessee and Salt Lake City, Utah), publishes four service guarantees covering shrinkage, on-time shipping, order accuracy, and receiving speed, and fulfills marketplace and retail orders for programs like Amazon, Walmart, and Wayfair. This page compares it with Jetpack side by side, from network size to support model.
Red Stag specializes in heavy, bulky, oversized, and high-value products, with 20+ pounds as its stated sweet spot, and it has broadened into smaller goods over time. It also runs Seller Fulfilled Prime for extra-large items. If your products are parcel-sized and your buyers are everywhere, that's the profile Jetpack is built for: 60+ centers on three continents, order-to-door delivery in 2-7 days nationwide at standard rates, and as low as 1-3 days when using multiple facilities via MultiHub IQ distribution.
Red Stag doesn't publish rates: pricing starts with a quote request on its site, and its own pricing guide walks through the industry's usual components (setup, receiving, storage, and pick-and-pack fees). Jetpack quotes to your volume too, but the shape is simple: one all-in rate per order covering pick, pack, shipping, and standard packaging, priced on the order's total weight with a flat 30 cents per additional pick, and no setup or processing fees. Request a quote to see your number.
Start with a call, and we'll come back with an all-in rate card and a full transition plan. From there it's a guided transfer: our team builds the inventory math and the logistics requirements, then connects your sales channels and coordinates the inventory move while your current operation keeps shipping. Most brands are fully live in 2-3 weeks, and it takes far less of your own time than you'd expect. Jetpack has no lock-in contracts on our side; check your current agreement for notice terms, and we'll time the cutover around them. Book the call whenever you're ready.
Let’s talk.
Tell us about your volume and channels, and we’ll come back with a quote and a transition plan tailored perfectly to your business.