Shipping apparel is hard.
Your 3PL should make it easy.
A dedicated team in your Slack.Get replies in a matter of seconds.
Sizes and colors, scan-verified.Returns inspected and restocked.
One all-in rate per order.No fuel surcharge, audited weekly.
“Working with Jetpack doesn't feel like working with a vendor.”
“Working with Jetpack doesn't feel like working with a vendor.”
Working with Jetpack doesn't feel like working with a vendor. They genuinely care about our business, proactively solve problems, and provide lightning-fast response times.
What changes when your 3PL knows apparel.
In apparel fulfillment, a fifth of what ships comes back.
Built for clothing and accessories brands shipping 1,000+ orders a month.
Answers in real time, in your Slack.
From a team that treats your brand as their own, often solving problems before you see them.
Returns inspected, then restocked or held.
Your rule per SKU, up to three inspection steps, and a failed unit never slips back into sellable stock. Run refunds and exchanges through our returns portal, or keep Loop, AfterShip, Redo, or Corso.
Every size and color, picked right.
Each unit barcoded and scanned at every touchpoint, so a medium black never ships as a small navy. 99.95% accuracy, across the whole matrix.
Your unboxing, exactly as designed.
Branded boxes and poly mailers stored as SKUs, custom dunnage, gift notes, and full-color inserts printed on demand.
Boutiques and big-box: same inventory.
Retail distribution for 150+ retailers, with EDI through SPS Commerce, GS1 labels, and retail-compliant pallets, and wholesale orders picked from the stock that ships your DTC.
Closer to the customer, for less.
Rates pooled across 5,000+ brands and 60+ fulfillment centers, Carrier IQ shopping every order, and MultiHub IQ placing stock near your buyers: as low as 1-3 days nationwide.
One of the biggest things for us is honestly how proactive you are with trying to lower costs. We had struggled for years with our other provider with trying to get better rates and they just never budged, but you are out there working to improve on that. It's a breath of fresh air to feel so supported!
Trust a warehouse floor that already ships
thousands of apparel orders a day.
- Every unit bagged and barcoded.Scanned at every touchpoint, so variants never mix.
- Returns run by your rules.Restock, quarantine, or dispose, set once per SKU.
- Exchanges keep the sale.Size swaps through our portal, Loop, or AfterShip.
- Drops and Q4, on time.Same-day for orders in by 2PM, 99.8% on time.
- Classic TeeTEE-01 … 246 sizes × 4 colorsOne inventory, every channel
- Fleece HoodieHD-GRY-LReturn: inspect, restock2 inspection steps
- Chain NecklaceNK-GLD-18Small, scan-verifiedBranded box + gift note
- Wholesale CaseTEE-BLK-CS12Retail EDI orderGS1 label · case of 12
Jetpack dramatically reduced our shipping spend and gave us a real edge in getting orders to customers faster.
Throw it in Slack. We’re on it.
A drop that sells out in an hour, a wholesale PO due Friday, a customer who ordered the wrong size: apparel doesn’t wait three days for a ticket reply. Jetpack Care is a dedicated team in your Slack, live, with tech that flags every open item before you ask.
- Real-time Slack support.A dedicated channel with a team that knows your brand. The whole company can jump in, executives included.
- Everything surfaces in Jetpack Pro.Every open item appears the moment it changes, so you always know where things stand.
- Proactive, not reactive.We go looking for problems before they find you, and usually fix them before you hear about it.
You treat our customers as your own, deliver exceptional service, and genuinely care about every outcome.
Enterprise carrier rates, without enterprise volume.
We pool the volume of 5,000+ brands to get rates you couldn’t get alone, and most pay less than they did before.
Then Carrier IQ shops every order across the network in real time, 35% below single-carrier pricing.
- One all-in rate per order.Pick, pack, ship, and standard packaging in one number, first pick included.
- No fuel surcharge.The line most 3PLs add to every order is not on yours.
- Weekly bill audits.Warehouse and carrier errors caught for you, and credited back.
- Receiving fees waived through October 31, 2026.Up to $1,200 on your first inventory transfer.
Switching is easier than you’d think.
Our team builds the transition plan, the inventory math, and every handling rule above, so the switch takes far less of your time than you’d expect.
Quote and plan
An all-in rate card and a transition plan built around your channels and catalog, so you know your cost per order and your go-live date before you commit.
Guided transfer
Variants mapped and barcoded, returns rules set per SKU, custom packaging received, inventory moved on a phased or parallel plan, so your current 3PL keeps shipping until you cut over.
First orders ship
Monitored closely, with same-day fulfillment from day one.
Working with Jetpack has been a game changer. Onboarding was super smooth and the ongoing support has meant I can focus on what is driving our business. I only wish I had made the leap sooner.
Frequently asked.
Jetpack offers full kitting services (assembly, de-kitting, case breakdowns) for subscription box builds, promotional bundling, sticker and label application, and custom dunnage. Custom packaging includes branded boxes, poly mailers, bubble mailers, and full-color marketing inserts printed on demand. Returns flow through our integrated RMS with up to three custom inspection steps and automated restock, quarantine, or dispose actions per your rules. All at 99.95% accuracy with same-day fulfillment for orders received by our 2PM cutoff.
Jetpack is generally built for brands shipping 1,000+ orders per month across all channels combined. That said, we love hearing from newer brands building something exciting. If you're early-stage and we believe in what you're building, we'll talk through what it would take to invest and grow together. Reach out for a conversation. Otherwise, crowdfunding fulfillment and startup fulfillment are good stepping stones until the volume catches up.
Jetpack partners with ecommerce brands shipping 1,000+ orders per month, large enough to benefit from multi-hub distribution, still at the growth stage where hands-on support matters most. Onboarding takes 1-2 weeks with about 4-6 hours of your time: a dedicated team connects your sales channels, configures your SKU catalog, sets shipping preferences, and positions inventory via MultiHub IQ from your historical order data. We teach you the tools, not just deliver outcomes. Switching from another 3PL? For a limited time, we're waiving receiving fees on your initial inventory transfer, and we run a structured migration: as fast as one week for D2C, four to six weeks for B2B with EDI and retail compliance cutovers. No long-term contracts.
60+ fulfillment centers across the US, Canada, EU, UK, and Australia, with line-haul connecting the regional hubs in each. If you're shipping across borders (US to UK, US to AU, EU to US), Global Fulfillment handles the customs, duties, and brokerage, so your customers see one clean delivery experience.
Every return follows the rule you set per SKU: restock, quarantine, or dispose, with up to three custom inspection steps and a backup action if a unit fails, so nothing damaged slips back into sellable stock. Customers can start a return or an exchange in Jetpack's built-in returns portal, or you can keep Loop Returns, AfterShip Returns, Redo, or Corso, which integrate natively. Returned units are processed within ten business days of arriving. One honest limit: intimate apparel and related goods can't be restocked after a return and are disposed of on arrival. See how returns work.
Every unit is barcoded and stored by size, color, and style, and each pick is scanned against the order, so a medium black can't ship as a small navy. Orders are scan-verified at 99.95% accuracy. Your dashboard shows inventory by variant in real time across every fulfillment center, so a sold-out size is visible before a customer finds out.
Each unit individually bagged and barcoded, with the barcode scannable on the outside of the bag. You create the receiving order with your SKUs and quantities (your Jetpack team teaches the flow), and from the dock the count-in, the put-away by variant, and the inventory sync are ours. Custom packaging like branded poly mailers and boxes comes in as its own SKU so it's on the shelf before your first order ships.
Yes. Drops and Q4 are where fashion fulfillment is won or lost: orders placed by 2PM ship the same day, 99.8% of orders ship on time at every cutoff, and capacity ramps for a launch or for Q4 across 60+ fulfillment centers. Tell your team in Slack when a drop is coming and the inventory is staged for it.
Yes, from the same inventory. Retail distribution covers 150+ retailers including Nordstrom, Target, and Walmart, with EDI through SPS Commerce, GS1 labeling with SSCC codes, and retail-compliant palletizing. B2B and wholesale orders run through the same dashboard as your Shopify orders, so a boutique's case order never means a second warehouse.
Most moves to a new clothing fulfillment partner land in two to six weeks. We build the transition plan around your channels and catalog: variants mapped and barcoded, returns rules set per SKU, custom packaging received, and inventory moved on a phased or parallel plan so your current 3PL keeps shipping until you cut over. Your go-live date is set before you commit. See how switching works.
Let’s talk.
Tell us what you sell and how much of it ships a month. We’ll come back with an all-in rate and a plan.