Shipping beauty is hard.
Your 3PL should make it easy.
A dedicated team in your Slack.Get replies in a matter of seconds.
Lot dates, hazmat, fragile glass.Handled, tracked, shipped right.
One all-in rate per order.No fuel surcharge, audited weekly.
“I would tell them to switch in a heartbeat!”
“I would tell them to switch in a heartbeat!”
Jetpack's team is transparent, responsive, and genuinely committed to working through challenges alongside us. We appreciate their thoughtful, collaborative approach and the care they bring to what they do.
What changes when your 3PL knows beauty.
Most 3PLs treat a beauty catalog like any other.
Built for beauty brands shipping 1,000+ orders a month.
Answers in real time, in your Slack.
From a team that treats your brand as their own, often solving problems before you see them.
Lot dates and hazmat, handled.
Batch-level lot tracking ships nearest expiry first. Fragrance, nail polish, and aerosols move as limited-quantity ground, with the SDS reviewed before your first pallet lands.
Your unboxing, exactly as designed.
Branded boxes and mailers, custom dunnage for glass, gift notes, and full-color inserts printed on demand.
Gift sets built in the warehouse.
Kitting work orders assemble the set, apply the labels, and fold the inserts, so a launch ships as one SKU.
Sephora, Ulta, Target: same inventory.
Retail distribution for 150+ retailers, with EDI through SPS Commerce, GS1 labels, and retail-compliant palletizing.
Most brands pay less than they do today.
Rates pooled across 5,000+ brands and 60+ fulfillment centers, Carrier IQ shopping every order, MultiHub IQ cutting the distance.
One of the biggest things for us is honestly how proactive you are with trying to lower costs. We had struggled for years with our other provider with trying to get better rates and they just never budged, but you are out there working to improve on that. It's a breath of fresh air to feel so supported!
Every SKU has its own rules.
We know them by heart.
- Lot tracking, nearest-expiry-first.Every batch tracked. Any recall traced to the order.
- Hazmat without the headache.Fragrance, polish, and aerosols ship ground only.
- Glass arrives intact.Your box and dunnage rules, applied on every pick.
- Shade ranges without SKU chaos.Every shade its own SKU, synced to every channel.
- Vitamin C SerumSER-VC-30Nearest expiry ships firstLot 24A17 · Exp 03/2027
- Eau de ParfumEDP-50Hazmat · ground onlySDS reviewed
- Holiday Gift SetKIT-HOL-26Kitted as one SKU4 components
- Tinted Lip OilLIP-OIL-01 … 1212 shades, one inventorySynced to every channel
Understanding shipping, tariffs, climbing rates can make me feel like I work in the post office rather than in a growing beauty business. Jetpack was the perfect partner to demystify the process of logistics and brokerage so we could get back to our zone of genius: great product and customer service.
Throw it in Slack. We’re on it.
A launch day, a damaged pallet, a retailer PO due Friday: beauty doesn’t wait three days for a ticket reply. Jetpack Care is a dedicated team in your Slack, live, with tech that flags every open item before you ask.
- Real-time Slack support.A dedicated channel with a team that knows your brand. The whole company can jump in, executives included.
- Everything surfaces in Jetpack Pro.Every open item appears the moment it changes, so you always know where things stand.
- Proactive, not reactive.We go looking for problems before they find you, and usually fix them before you hear about it.
Working with Jetpack has been a game changer. Onboarding was super smooth and the ongoing support has meant I can focus on what is driving our business. I only wish I had made the leap sooner.
Enterprise carrier rates, without enterprise volume.
We pool the volume of 5,000+ brands to get rates you couldn’t get alone, and most pay less than they did before.
Then Carrier IQ shops every order across the network in real time, 35% below single-carrier pricing.
- One all-in rate per order.Pick, pack, ship, and standard packaging in one number, first pick included.
- No fuel surcharge.The line most 3PLs add to every order is not on yours.
- Weekly bill audits.Warehouse and carrier errors caught for you, and credited back.
- Receiving fees waived through October 31, 2026.Up to $1,200 on your first inventory transfer.
Switching is easier than you’d think.
Our team builds the transition plan, the inventory math, and every handling rule above, so the switch takes far less of your time than you’d expect.
Quote and plan
An all-in rate card and a transition plan built around your channels and catalog, so you know your cost per order and your go-live date before you commit.
Guided transfer
Hazmat SKUs approved, lot products configured, custom packaging received, inventory moved on a phased or parallel plan, so your current 3PL keeps shipping until you cut over.
First orders ship
Monitored closely, with same-day fulfillment from day one.
Willing to roll up their sleeves and solve problems… that flexibility and willingness to dig in is helpful as an operator.
Frequently asked.
Yes, fully automated. Lot-tracked products are stored separately by batch, and the system ships nearest-expiration inventory first via FIFO, so customers always get the freshest product without manual oversight. Set minimum shelf life days per SKU; units below that threshold are auto-excluded from fulfillment, so no expired product reaches a customer. Full recall readiness: trace exactly which orders received a specific batch and from which fulfillment center. Returns on lot-tracked products route to quarantine or disposal rather than restock, protecting active inventory.
Jetpack offers full kitting services (assembly, de-kitting, case breakdowns) for subscription box builds, promotional bundling, sticker and label application, and custom dunnage. Custom packaging includes branded boxes, poly mailers, bubble mailers, and full-color marketing inserts printed on demand. Returns flow through our integrated RMS with up to three custom inspection steps and automated restock, quarantine, or dispose actions per your rules. All at 99.95% accuracy with same-day fulfillment for orders received by our 2PM cutoff.
Jetpack is generally built for brands shipping 1,000+ orders per month across all channels combined. That said, we love hearing from newer brands building something exciting. If you're early-stage and we believe in what you're building, we'll talk through what it would take to invest and grow together. Reach out for a conversation. Otherwise, crowdfunding fulfillment and startup fulfillment are good stepping stones until the volume catches up.
Jetpack partners with ecommerce brands shipping 1,000+ orders per month, large enough to benefit from multi-hub distribution, still at the growth stage where hands-on support matters most. Onboarding takes 1-2 weeks with about 4-6 hours of your time: a dedicated team connects your sales channels, configures your SKU catalog, sets shipping preferences, and positions inventory via MultiHub IQ from your historical order data. We teach you the tools, not just deliver outcomes. Switching from another 3PL? For a limited time, we're waiving receiving fees on your initial inventory transfer, and we run a structured migration: as fast as one week for D2C, four to six weeks for B2B with EDI and retail compliance cutovers. No long-term contracts.
Yes. Alcohol-based perfume, nail polish, aerosols, and similar products ship as limited-quantity dangerous goods by ground across the contiguous US. Before your first inventory arrives we review each SKU's Safety Data Sheet and confirm the approval in writing, so nothing gets turned away at the dock. Hazmat orders can't ship to Alaska, Hawaii, US territories, PO boxes, or international addresses, and carriers add a hazmat handling fee on those orders.
Temperature-controlled storage is available in select fulfillment centers across our network. Tell us which SKUs need it when we quote, and we'll place that inventory in a center that has it. Get a quote and list the products that are sensitive to heat.
Yes, from the same inventory. Retail distribution covers 150+ retailers including Sephora, Ulta, Target, Nordstrom, and Walmart, with EDI through SPS Commerce, GS1 labeling with SSCC codes, and retail-compliant palletizing. B2B and wholesale orders run through the same dashboard as your Shopify orders, so a retailer PO never means a second warehouse.
Packaging rules are set per SKU, so a glass bottle always ships in the box and dunnage you specify, including custom dunnage you supply. Every pick is scan-verified at 99.95% accuracy. When a carrier does damage a package, we file eligible claims and chase them to credit, and our team in Slack tells you what happened before your customer does.
Most moves land in two to six weeks. We build the transition plan around your channels and catalog: lot products configured, hazmat SKUs approved, custom packaging received, and inventory moved on a phased or parallel plan so your current 3PL keeps shipping until you cut over. Your go-live date is set before you commit. See how switching works.
Let’s talk.
Tell us what you sell and how much of it ships a month. We’ll come back with an all-in rate and a plan.