Shipping food is hard.
Your 3PL should make it easy.

Yes, fully automated. Lot-tracked products are stored separately by batch, and the system ships nearest-expiration inventory first via FIFO, so customers always get the freshest product without manual oversight. Set minimum shelf life days per SKU; units below that threshold are auto-excluded from fulfillment, so no expired product reaches a customer. Full recall readiness: trace exactly which orders received a specific batch and from which fulfillment center. Returns on lot-tracked products route to quarantine or disposal rather than restock, protecting active inventory.

Jetpack offers full kitting services (assembly, de-kitting, case breakdowns) for subscription box builds, promotional bundling, sticker and label application, and custom dunnage. Custom packaging includes branded boxes, poly mailers, bubble mailers, and full-color marketing inserts printed on demand. Returns flow through our integrated RMS with up to three custom inspection steps and automated restock, quarantine, or dispose actions per your rules. All at 99.95% accuracy with same-day fulfillment for orders received by our 2PM cutoff.

Jetpack is generally built for brands shipping 1,000+ orders per month across all channels combined. That said, we love hearing from newer brands building something exciting. If you're early-stage and we believe in what you're building, we'll talk through what it would take to invest and grow together. Reach out for a conversation. Otherwise, crowdfunding fulfillment and startup fulfillment are good stepping stones until the volume catches up.

Jetpack partners with ecommerce brands shipping 1,000+ orders per month, large enough to benefit from multi-hub distribution, still at the growth stage where hands-on support matters most. Onboarding takes 1-2 weeks with about 4-6 hours of your time: a dedicated team connects your sales channels, configures your SKU catalog, sets shipping preferences, and positions inventory via MultiHub IQ from your historical order data. We teach you the tools, not just deliver outcomes. Switching from another 3PL? For a limited time, we're waiving receiving fees on your initial inventory transfer, and we run a structured migration: as fast as one week for D2C, four to six weeks for B2B with EDI and retail compliance cutovers. No long-term contracts.

Shelf-stable food and beverages are stored in climate-controlled, GMP- and GFSI-certified fulfillment centers. Temperature-controlled storage is available in select centers for products that need it: tell us which SKUs when we quote and we'll place that inventory in a center that has it. We don't offer refrigerated or frozen storage, so products that need a cold chain aren't a fit. Get a quote and list anything that is sensitive to heat.

Perishable foods that require refrigeration (meat, dairy, produce) and alcoholic beverages. Products that need temperature-controlled storage, GMP compliance, or special handling, or that arrive with less than a year of shelf life remaining, need written approval before the first inventory ships; we take care of that approval during onboarding. The full list is in our prohibited and restricted items policy.

Every lot is received with its best-by date and stored separately, and orders pick the nearest expiry first. You set a minimum shelf life per SKU, and units below that threshold are excluded from fulfillment automatically, so a customer never receives product with two weeks left on it. If a lot does need to come off the shelf, we isolate it and trace every order that received it.

Returned lot-tracked products are never put back on the shelf. Each return is quarantined or disposed of according to the preference you set, so a jar that left the warehouse can't ship to another customer. Returns are processed and logged in your dashboard like any other order, and the shared returns flow handles the customer side.

Yes, from the same inventory. For consumer packaged goods (CPG) brands, retail distribution covers 150+ retailers including Target, Costco, Kroger, Walmart, and KeHE, with EDI through SPS Commerce, GS1 labeling with SSCC codes, case packs, and retail-compliant palletizing. B2B and wholesale orders run through the same dashboard as your Shopify orders, so a grocery PO never means a second warehouse.

Yes. Kitting work orders assemble the pack in the warehouse, apply the labels, and fold the inserts, so a six-flavor box ships as one SKU with its own inventory count. Subscription orders flow in from your store like any other order and pick from the same inventory as your one-time and retail orders.

Most moves to a new food 3PL land in two to six weeks. We build the transition plan around your channels and catalog: lot products configured with their best-by dates, storage conditions approved, custom packaging received, and inventory moved on a phased or parallel plan so your current 3PL keeps shipping until you cut over. Your go-live date is set before you commit. See how switching works.